Refund policy

30-day returns

You may request a return within 30 days of delivery. Returns are sent by mail. Contact info@alfirdausfashion.com with your order number and the item you wish to return to receive return instructions.

Return shipping and exchanges

We cover ordinary return shipping costs and accept exchange requests. Contact us before arranging return postage so we can explain how shipping costs will be covered. Exchange availability depends on the requested item and size.

Return address: AlFirdaus Fashion, 1305 Ludington Street, Escanaba, MI 49829, USA.

Refunds

Business days are Monday through Friday, excluding holidays.

After receiving your returned item, we will initiate the refund within 5 business days to the original payment method. Your bank or payment provider may require additional time to post the credit.

Damaged, incorrect or missing items

Please contact us promptly with your order details so we can arrange an appropriate resolution. This policy does not limit rights available under applicable law.

AlFirdaus Fashion

1305 Ludington Street, Escanaba, MI 49829, USA

Email: info@alfirdausfashion.com
Phone: +1 906-789-5505

Store and customer service hours: Monday–Sunday, 11:00 a.m.–6:00 p.m., America/New_York (Eastern Time). Email inquiries are handled during these hours.